Southwest Airlines Flight Credits No Longer Expire!
Did you hear the good news? Southwest Airlines travel credits have no expiration dates as of July 28, 2022! No longer do you have to use up those travel funds within a year or risk losing them. This adds one more benefit, like two free checked bags and no change fees, which draw travelers to use Southwest Airlines versus other major airlines.
What are they? How do you get them?
If you've canceled a flight on Southwest Airlines or changed your flight to a cheaper fare, you likely have a flight credit, travel credits, or travel funds available to use towards your next airfare. These funds are deposited into your Southwest.com account and can be applied towards future travel only by the original passenger named on the ticket. Unfortunately, these travel credits are non-transferable.
Where can I find my Travel Credits?
You can easily view the balance of your Travel Credits or Funds by logging in to your Southwest.com account and selecting 'My Account'. From there, click on 'View Details' under "Travel Fund Available". If you don't see a dollar value under 'Travel Fund Available', then your balance is zero. The travel credits expire column should show 'none' as long as the flight credit didn't previously show an expiration date on or before July 27, 2022.
How do I use my Southwest Travel Funds?
You can use your travel funds to book a new flight by visiting southwest.com and signing into your account with your Rapid Rewards number. When you're ready to book your next flight, select 'Apply Travel Funds' on the payment screen. It's just that simple! Any remaining balance that isn't covered by your travel funds will need to be paid for with a credit card or other payment method. If you have any problems using your travel credit, contact reservations and someone from the Southwest family will be happy to assist you.
The Official Southwest Airlines Announcement
Want to see the announcement for yourself? Visit Southwest's website at https://www.southwest.com/help/changes-and-cancellations/flight-credit to read all about it, including other helpful information.
If you're a Southwest Rapid Rewards member, then you should've received an email on July 29th as shown below:
We have good news to share!
As of July 28, our flight credit policy has changed. With this change, now your flight credit(s) that are unexpired on or created on or after July 28, 2022 will not expire! No action is required on your part—your applicable flight credit is available and ready for you to use. When viewing your flight credit, you will temporarily see an expiration date until we are able to update our systems. That said, there is no longer an expiration date for your flight credit. Remember a flight credit with an expiration date on or before July 27, 2022 is still expired and not available for use.
Check the balance of your flight credit:
- If your Rapid Rewards® number was included in the reservation associated with your flight credit, you can check your flight credit balance in your My Account Payments Tab (on Southwest.com®) or under My Travel Funds (on the mobile app and mobile website).
- If you did not include a Rapid Rewards number in your booking, you can also check the balance on the Check Travel Funds page using the confirmation number from your canceled reservation.
Use your flight credit to book travel:
When you're ready to use your flight credit, go through the booking flow as you normally would and choose your date, destination, and flight times.
- Access the payment details depending on your booking source.
- From Southwest.com
- On the Passenger & Payment Info page, expand the Apply Flight Credits, LUV Vouchers, and gift cards section.
- From the mobile app or mobile website:
- On the purchase screen, select Apply Travel Funds.
- Enter Confirmation Number, Passenger First Name, and Passenger Last Name and click Apply Funds
We look forward to seeing you onboard soon!
There's no better time to take a vacation when you have Southwest Travel Funds in your Rapid Rewards Account!
If you have Southwest flight credits, you're in luck! They can be used on any future Southwest flight! So whether you have your heart set on using them for a sunny getaway, ski trip, or a destination with a world-famous culture, you can book with confidence knowing that your travel funds won't expire.
